Contact Us

Use the form on the right to contact us.

Classic Wooden Boat welcomes your contact, please write a brief message, detailing the nature of your enquiry and we will get back to as soon as possible.

Thank you in anticipation....

The team at Classic Wooden Boat.

03 5155 4173

Classic Wooden Boat is all about the history of classic wooden boats and boat builders in Australia. We provide an online store for boating apparel and classic boat prints, poetry and artwork. We provide a wooden boat sales brokerage, including insurance reports, surveys, boat delivery, boat transport, and much, much more.

Shipping Info

These terms are issued by Classic Wooden Boat  and are effective from June 30, 2016. They cover the use of our www.classicwoodenboat.com.au Use includes visits to our site, purchases on our site, participation in our database and promotions. These terms of use apply to you when you use our website.
Please read these terms carefully - if you need to refer to them again they can be accessed from the link at the bottom of any page of our websites.

These terms are issued by Classic Wooden Boat  and are effective from June 30, 2016. They cover the use of www.classicwoodenboat.com.au Use includes visits to our site, purchases on our site, participation in our database and promotions. These terms of use apply to you when you use our website.
Please read these terms carefully - if you need to refer to them again they can be accessed from the link at the bottom of any page of our websites.
About Us
This website is owned and operated by
Classic Wooden Boat
9 Hardie Street
Lakes Entrance
Victoria 3909
Australia.
If you wish to contact us please do so via email and we will respond to all queries on our return.
Making a Contract with Us
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order. Once we have checked the price and availability of the goods, we will e-mail you again to confirm that we accept your order, which indicates that a contract has been made between us. We will not take payment from you until we have accepted your order. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this.
An order is placed on our website via adding a product to the shopping bag and proceeding through our checkout process. The checkout process includes giving us delivery and billing details for your order, entering payment information and submitting your order. The final step is the confirmation of your order, which you are able to print as a receipt of your order. We will also e-mail you with confirmation of your order.
We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.
Payment Options
We currently accept the following credit cards: Visa, and MasterCard.
Gift Cards
Classic Wooden Boat Gift Cards can be used online.
Pricing
All prices listed on www.classicwoodenboat.com.au are AU$ and all prices listed on www.classicwoodenboat.com.au are in AU$. All prices are correct when published. However, we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.
All prices are inclusive of GST.
Errors, Inaccuracies & Omissions
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order). 
Website and Credit Card Security
We take website and credit card security extremely seriously, and always endeavour to provide a secure, safe platform on which to conduct online transactions. However, we accept no responsibility for any loss or misuse of personal information provided to us through this site. We use the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the Internet. This encryption scrambles details such as credit card number, billing details and delivery address so that generally, other computers are unable to decipher the information, ensuring privacy and security. To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’. It is important for you to protect against unauthorised access to your password and to your computer. Ensure you logout when you have finished visiting classicwoodenboat.com.au especially if you access from a shared computer.
Delivery Charges
Australia: Classic Wooden Boat offer free standard delivery to Australian addresses. 
Please note that we can only deliver to physical street addresses and that a signature is required for all deliveries. If goods are lost or damaged in transit, please contact us within 7 business days at www.classicwoodenboat.com.au  We will use this delivery information to make a claim against the carriers. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our carriers that delivery was not successful.
Rest of World:
The delivery charge for orders to international addresses are calculated during the order process. You will be responsible for any local duty payable on receipt of your order; which includes any order sent as a gift, whereby the recipient will be responsible.
Please note that we can only deliver to physical street addresses and that a signature is required for all deliveries. If goods are lost or damaged in transit, please contact us within 20 business days at www.classicwoodenboat.com.au We will use this delivery information to make a claim against the carriers. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our carriers that delivery was not successful.
Delivery Period
We endeavour to ensure that orders for delivery to addresses Australia arrive within 10 business days of the order being placed and desptached. We endeavour to ensure that orders for delivery to addresses outside of Australia arrive within 21 business days of the order being placed and despatched.
To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package. You can track your order via the Track Your Order link at the bottom of every page of our websites; you will need your order number to do so.